Care guide
Spills, pets, shedding, vacuuming: here is how to look after a wool rug.
To clean a wool rug, vacuum it with suction only every week or two, blot spills at once with a white cloth and cool water, and have a wool-rug specialist wash it by hand every few years.
Weekly in a busy room and every other week in a quiet one, with suction only.
Tassels never go under the vacuum: shake them out and comb tangles loose with your fingers.
Blot it at once with a clean white cloth, pressing and lifting without rubbing, then dab with a little cool water from the edge toward the center.
Our natural dyes are fixed so the color does not transfer or shift with use.
By stain
Never hot water: heat sets the stain.
The iron touches the paper, never the wool.
Some marks hold even when treated fast. A wool-rug specialist can often lift them.
Vacuum the hair weekly, treat an accident the moment you find it, and keep claws trimmed so they do not catch the loops.
Pattern and mid tones hide everyday marks; plain ivory shows them.
Pet-friendly wool rugs: the colors and patterns that hold up →After vacuuming, sweep a damp rubber glove across the pile to gather what the vacuum leaves.
Never use ammonia: to a pet it smells like urine and draws it back to the same spot.
Trim them often. If a loop snags, snip it level with scissors; never pull it.
Shedding and everyday wear
Short fibers left from the making work loose in the first weeks, and a new hand-knotted rug sheds them until they are gone.
Snip them level with sharp scissors and never pull, since a pulled loop can undo the knots beside it.
Pilling, the small balls of loose fiber on a new surface, settles the same way shedding does.
Rotate it a half turn twice a year so sun and footsteps reach every part evenly.
Constant direct sun fades any natural fiber: draw a blind in the brightest hours.
Brush the flattened pile back up with a soft brush or your fingers; daily use does the rest.
Air it: hang a small rug outside in the shade on a dry day, or open the windows and vacuum both sides of a large one.
A new rug smells of lanolin for a few days, like a wool sweater.
A smell that stays after airing calls for a specialist wash.
Vacuum the quiet spots under furniture and check the back and edges, where moth and carpet beetle larvae feed.
Cleaning lowers the risk; it does not remove it.
Bare patches, webbing or larvae: call a pest-control professional. Cedar, lavender or sun will not clear it.
Clean and dry it, roll it, wrap it in breathable cotton, and keep it off the ground in a dry room.
Washing, drying and rug pads
Not at home: a wool-rug specialist washes it by hand.
Every 2 to 3 years suits a busy home; a quiet room can wait longer.
Ask for a cleaner who works with hand-knotted wool and natural dyes.
Between washes, vacuum and spot-clean.
Get air to both sides fast: raise it off the floor and keep a fan on it.
On a hard floor, yes: a pad helps the rug lie flat and protects the floor under it.
Ours is felt, cut to your rug's size and shape, added on the rug's page when you order and shipped with your rug.
Heat and moisture can shrink and stiffen wool.
It strips wool and lifts the color.
They pull at the knots. Use suction only.
Wool needs a specialist.
It traps moisture. Wrap in breathable cotton.
They leave residue and mark the wool.
A hand-knotted rug softens with use and settles into the room.
